Frequently Asked Questions

Most residential roof replacements take 1-3 days, depending on the size and complexity of your home. Weather conditions and material availability can affect timing. We'll provide a detailed timeline during your free consultation and keep you updated throughout the process.

Absolutely! We have extensive experience working with all major insurance companies. We'll help document damage, provide detailed estimates, and work directly with your adjuster to ensure you get the coverage you deserve. Our team handles all the paperwork and coordination.

We offer comprehensive warranties on all our work: manufacturer warranties on materials (typically 25-50 years) plus our exclusive lifetime warranty on workmanship. This means if there's ever an issue with our installation, we'll return to fix it at no charge - for as long as you own your home.

Residential roof replacements typically range from $8,500-$25,000 depending on size, materials, and complexity. Factors include roof pitch, accessibility, material choice (asphalt, metal, tile), and any structural repairs needed. We provide detailed, transparent estimates with no hidden fees during your free consultation.

Yes! Wells Roofing is fully licensed, bonded, and insured in Tennessee with $2 million in liability coverage. We maintain all required certifications and are current members of the Better Business Bureau with an A++ rating. We're happy to provide proof of insurance upon request.

Absolutely! We handle all permit applications and coordinate inspections with local authorities. Our team knows Memphis area building codes inside and out, ensuring your project meets all requirements. The permit costs are included in your project estimate - no surprises.

We proudly serve Memphis and all surrounding areas including Germantown, Collierville, Bartlett, Millington, Lakeland, Arlington, and Cordova. Our service area extends approximately 50 miles from Memphis. Call us to confirm service availability in your specific location.

Yes! We provide 24/7 emergency roofing services for storm damage, leaks, and urgent repairs. Our emergency response team can provide temporary protection to prevent further damage while we prepare a comprehensive repair plan. Call (901) 555-0123 any time for emergency assistance.